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Service Policies

Price Match Promise

Terms for price matching flights.

Peace Flight Hub Notice

We are a fully independent travel broker, accredited by IATA (#91201390) and protected by ATOL (#11434). We do not represent any airline carrier directly.

At Peace Flight Hub, we combine our accredited ticketing capabilities with a commitment to competitive pricing. If you identify an identical flight itinerary available in the public marketplace at a lower baseline cost, our London travel consultants will review the distribution code to match the active fare.

Strict Eligibility Criteria

To maintain standard operational safety and fair market comparison, price matching requests must strictly conform to the following baseline structural conditions:

  • Identical Itinerary Alignment: The alternative quote must match the exact operating airline carrier, flight numbers, specific travel dates, departure/arrival times, and the identical IATA fare sub-class code (e.g., standard economy vs specific restricted economy tiers).
  • Active Market Availability: The lower price must be actively viewable, verifiable, and instantly bookable by the general public within the United Kingdom travel sector at the precise moment our team performs the system audit.
  • Comprehensive Inclusions: The target fare breakdown must include all identical mandatory baggage allowances, seat booking parameters, UK Air Passenger Duty (APD), and carrier-imposed fuel surcharges.

Explicit Policy Exclusions

Our price-matching review framework applies strictly to retail standalone flight schedules and cannot be applied to:

  • Dynamic holiday packages involving bundled hotel accommodations or vehicle hire.
  • Private corporate flight distributions, specialized consolidator bulk fares, or custom group transport rates.
  • Charter flight segments, non-published airline inventory, or closed-user membership point platforms.
Independent Verification Notice: Peace Flight Hub functions entirely as an independent travel bureau under Peace Travel and Tour Ltd (IATA: 91201390, ATOL: 11434). Because airline fare inventories adjust dynamically second by second via global reservation systems, all matching validation tests must be conducted live over the phone with our team prior to formal itinerary locking. Surcharges and management parameters remain bound by original carrier regulations.

Have further questions about this policy?

Contact our UK flight assistance desk to speak directly with an agent.

Call 020 8965 0364
Price Match Promise | Peace Flight Hub