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Legal & GDPR Compliance

Anti-Fraud Policy

How we protect customers from travel scams and card fraud.

Peace Flight Hub Notice

We are a fully independent travel broker, accredited by IATA (#91201390) and protected by ATOL (#11434). We do not represent any airline carrier directly.

Peace Flight Hub maintains a zero-tolerance operational framework against transaction fraud, identity theft, dynamic travel scams, and payment chargeback abuse. We deploy multi-layered technical verification barriers to keep your personal data and financial funds fully secured.

1. Stringent Payment Verification & 3D-Secure Processing

To prevent unauthorized credit card usage on our platform, all payment card validations are routed through tokenized PCI-DSS compliant processing systems utilizing advanced bank authentication checks:

  • We enforce mandatory 3D-Secure Validation protocols (including Verified by Visa and Mastercard Identity Check) to verify individual cardholder authorization.
  • If our risk engine identifies conflicting billing records, high-risk geographic inconsistencies, mismatching traveler details, or suspicious card behaviors, the flight query will be paused instantly. The booking slot will remain held in suspension until our compliance officers manually verify legitimate customer ownership documentation over the phone at 020 8965 0364.

2. Consumer Scam Protection Commitments

As an accredited UK travel agency division operated by Peace Travel and Tour Ltd from our brick-and-mortar office at 38 High Street Harlesden, London, NW10 4LS, we uphold complete corporate accountability.

Our agency will never request cash transfers, anonymous cryptocurrency deposits, or payment details over unencrypted messaging links or external applications. All authorized communications are routed strictly through our verified matching domain email address: reservation@peaceflighthub.com. We actively report all digital phishing attempts, card cloning systems, and fraudulent travel scams directly to Action Fraud UK and law enforcement channels.

Have further questions about this policy?

Contact our UK flight assistance desk to speak directly with an agent.

Call 020 8965 0364
Anti-Fraud Policy | Peace Flight Hub